Contact Us SBET

SBET Customer Support is available all year round, providing reliable and high-quality assistance 24/7. If you have any questions or need help while using our website, you can reach our support team through the following channels for fast and real-time assistance:

  • Online Support:
    Click the “Online Service” button to enter our live customer support system and chat directly with a support representative.

  • Email Support:
    You may also contact our customer service team via email for detailed inquiries or assistance.

  • Social Media:
    Follow SBET on Facebook to receive the latest updates, announcements, and promotional offers first.

Bank & Account Information

Registering your bank card

  • Each user may register up to two bank cards

  • One bank account is limited to one user only

  • Sharing bank cards between multiple accounts is not permitted

  • To modify or delete bank information, please contact customer support

Important Notice
Please ensure all bank details (bank name, account number, and account holder name) are entered correctly. Once submitted, this information cannot be modified. Bank details are required for withdrawals but are not necessary during initial registration.

Account & Fund Security

Is SBET secure?
Yes. All data transmitted to and from the SBET platform is protected using 256-bit SSL encryption. Our systems are regularly tested by independent third-party security professionals, and we operate continuous intrusion detection monitoring 24/7.

Is my account safe?
SBET uses separate passwords for login and withdrawals, adding an extra layer of protection. All sensitive information is encrypted to ensure account security.

Fund security
SBET partners with international financial security institutions and employs advanced encryption technology to protect deposits and withdrawals. All withdrawal requests require a dedicated fund password to ensure maximum safety.

Frequently Asked Questions

About the Games

How long can I view my transaction history?
You can review your transaction records for up to 30 days.

Where can I find game rules and instructions?
Game rules and instructions are available within each individual game window. Players are encouraged to review the rules before playing.

How can I check past game results?
Game result displays may vary depending on the game provider. You can check your betting history by logging into your account and selecting Betting Records from the member menu.

What happens if my internet connection is interrupted during a game?
If your connection is lost before, during, or after a game, SBET will verify the game history. In cases of incomplete games, play will resume upon your next login. If you experience any issues, please contact customer support immediately.

Can I play on my mobile device?
Yes. SBET supports mobile play. You can enjoy slots and online casino games directly through your mobile browser or by downloading our app, available for both Android and iOS devices.

Responsible Gaming

At SBET, we value player well-being and encourage responsible gaming. Betting should always be for entertainment purposes and within your personal limits, without causing financial or social harm.

As a responsible operator, we provide guidance, tools, and support to help players enjoy a safe and balanced gaming experience.